Returns & Exchanges
At SmoothSpine, we want you to feel as good as you look. If your purchase doesn't provide the perfect fit or support, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags still attached into the original packaging to ensure the product remains protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing